This Privacy Policy explains what personal information 10 bet collects from players in the Philippines, how that information is used, and what rights you have over your own data. Please read this page carefully before creating an account or using any part of the platform.
When you register an account on 10 bet, we collect personal information that is necessary to verify your identity, process your transactions, and provide you with a safe and compliant gaming experience in the Philippines. The information we collect during registration includes your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect technical data automatically when you use the platform, such as your device type, browser version, IP address, and session activity logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall performance of the 10 bet mobile experience. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the handling of personal information for individuals in the Philippines. We do not collect more information than is reasonably necessary for the purposes described in this policy. If you have questions about what specific data we hold about your account, the FAQ page is a good starting point.
10 bet uses the personal information you provide primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos, and ensure that your activity on the platform complies with applicable regulations. We also use your contact details to send you important account notifications, such as transaction confirmations, security alerts, and updates to our policies. Your data may be used internally to analyse platform usage patterns and improve the features available to Filipino players, including mobile navigation, payment options, and game access. We do not use your personal information for unsolicited marketing communications without your prior consent. Any profiling or automated decision-making that may affect your account access is carried out only where permitted by law and is subject to your right to request human review.
10 bet does not sell, rent, or trade your personal information to third parties for their own commercial purposes. We may share your data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are bound by strict confidentiality obligations. In certain circumstances, we may be required to disclose your personal information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines if we are legally obligated to do so. Any third-party service provider that handles your data on our behalf is required to process that data only for the specific purpose for which it was shared and in accordance with applicable Philippine data protection law. We conduct regular reviews of our third-party data sharing arrangements to ensure ongoing compliance and to protect the interests of our players.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by applicable law and our internal data retention policies. Transaction records and identity verification documents may be retained for a minimum period as required under Philippine financial regulations and anti-money laundering rules. Once the applicable retention period has expired and there is no longer a legal or operational basis for holding your data, we will securely delete or anonymise it. If you close your 10 bet account, we will begin the data retention review process in accordance with our standard procedures. You may request information about the specific retention periods that apply to your data by contacting us through the details provided on the FAQ page.
The 10 bet platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure that the platform functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in or use core features. We may also use analytics cookies to understand how players in the Philippines navigate the platform, which helps us identify areas for improvement and optimise the mobile experience. You can manage your cookie preferences through your browser settings at any time, although disabling certain cookies may limit the functionality available to you. By continuing to use the 10 bet platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.
As a data subject under the Data Privacy Act of 2012, you have a number of rights in relation to the personal information that 10 bet holds about you. These rights include the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your personal data in certain circumstances, the right to erasure or blocking of your data where processing is no longer lawful, and the right to data portability where technically feasible. To exercise any of these rights, you may contact us using the support details available on the FAQ page, and we will respond to your request within the timeframe required by applicable law.
10 bet takes the security of your personal information seriously and has implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, or disclosure. These measures include encrypted data transmission using industry-standard protocols, access controls that limit who within our organisation can view your personal information, and regular security assessments of our platform infrastructure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of Philippine law. You also play an important role in keeping your account secure — please ensure that your login credentials are kept confidential and that you log out of your account when using a shared device. If you suspect any unauthorised access to your 10 bet account, please report it to us immediately.
10 bet may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When we make material changes, the updated policy will be published on this page with a revised effective date, and we may notify you through your registered contact details where appropriate. We encourage you to review this page periodically so that you remain informed about how we protect your personal information. Your continued use of the 10 bet platform after any update to this policy constitutes your acceptance of the revised terms. If you have any concerns about changes to this policy, please reach out to us through the FAQ page before continuing to use the platform.
These are the core rights available to you as a player in the Philippines under the Data Privacy Act of 2012.
You have the right to know what personal data 10 bet collects, why it is collected, and how it is used. This policy is our primary means of fulfilling that obligation to every player in the Philippines.
If any personal information we hold about you is inaccurate or out of date, you have the right to request a correction. Keeping your account details accurate also helps ensure smooth deposits and withdrawals in PHP.
Where there is no longer a lawful basis for holding your personal data, you may request that it be deleted or anonymised. Requests are reviewed in line with our legal retention obligations under Philippine regulations.
You may object to certain types of data processing, including processing carried out for direct marketing purposes. We will honour valid objections in accordance with the Data Privacy Act of 2012.
Where technically feasible, you may request a copy of your personal data in a structured, commonly used format. This allows you to transfer your information to another service if you choose to do so.
You may request a copy of the personal information that 10 bet holds about your account at any time. We will respond to access requests within the period required by applicable Philippine data protection law.
If you have any questions about how your personal data is handled, or if you would like to exercise any of your rights under Philippine law, our FAQ page is the best place to start. You can also create a free account and manage your data preferences directly from your profile.